NHB (National Heritage Board)
Virtual NHB digital companion - Open Innovation challenge

THE OVERVIEW
The National Heritage Board (NHB) is the custodian of Singapore’s heritage. Through the museums and heritage institutions that it manages, NHB aims to connect the past, present and future generations of Singaporeans through the use of innovative technologies.
MY ROLE
Initial discovery
Proto-Personas
Brainstorming
User Journey
Presentation Deck
DURATION
Jun 2019
(2weeks)
TEAM
1 UX Designer (myself)
2 UI Designers
1 Chief Technology Officer
THE DELIVERY
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Working closely together with the UI team, I established the user flows and UX while they then developed the new UI and the prototype.
EASY TO UNDERSTAND HOMESCREEN
GOAL
Provide the public with a platform that enables discovery of the National Collection, around narrative threads
OUTCOME
Designed the ARTi progressive web app with two simple and easy entry points: 'Plan' & 'Explore'

EXPLORATION POWERED BY IBM WATSON
GOAL
To ensure more personalisation and discovery
OUTCOME
IBM Watson expands the possibilities for organic discovery of the national collection through AI-powered heritage insights, unleashing new narrative threads


Each favourited
artwork feeds the VisitorDB with additional data points, which in turn enables IBM Watson to further tailor the experience for each visitor.
The Heritage
Insights encourage further discovery & exploration around individual lines of interest, by leveraging traditional data associations from the Collection, as well as AI connections & the power of aggregated user
data.
What is IBM Watson?